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Every month, we acknowledge one in every of our Most Useful People in Internet hosting®.
Meet Calvin Williams
Though he has lived in Oregon, Texas, Florida, and Tennessee, Calvin Williams is a Michigander via and thru. After attending highschool in South Lyon, Williams graduated from Central Michigan College and has been in Lansing ever since.
His curiosity in tech absolutely shaped in 2004 when some faculty associates launched him to World of Warcraft. Though he’d been enjoying video video games since childhood, he’d by no means constructed a pc to play them. As soon as Williams discovered find out how to construct a PC, he was hooked.
Williams has managed the Buyer Success group at Liquid Internet for the previous two years.
Why did you be a part of Liquid Internet?
I heard buzz concerning the firm tradition at Liquid Internet and knew it was one thing I needed to be a part of. I first utilized to affix the Liquid Internet group in 2011 however didn’t get in. So I attempted once more the next yr. I stayed persistent due to native associates who labored at Liquid Internet and made the job sound so interesting.
What attracts you to the internet hosting business as a profession?
The internet hosting business is a really massive pie with a number of flavors. One measurement doesn’t match all right here, and, finally, there are various hurdles and challenges that face many organizations seeking to set up their on-line presence. Internet hosting, to me, is the usually missed facet of a web-based presence however is essentially the most important. It’s the basis for establishing availability to the purchasers every group is making an attempt to achieve.
Is there one thing particular about Liquid Internet you simply love?
Past the outstanding espresso machines in DC3 and limitless LaCroix? However for actual, Liquid Internet has allowed me to develop and be taught all through my profession. I like the assist I’ve acquired right here alongside the way in which.
What’s your favourite half concerning the firm tradition at Liquid Internet?
My favourite half is that we genuinely attempt to embody and dwell out the human ingredient of our work. Our purchasers and colleagues are folks, and we do our greatest to not overlook that. We dwell that out by extending grace to these purchasers who’re in disaster-stricken areas.
In your eyes, what’s the distinction between Liquid Internet and different employers?
Though we’re a rising firm, and with progress could come extra oversight, concepts, and voices, Liquid Internet continues to be a spot that may settle for and implement new concepts to convey a greater expertise to our purchasers.
Inform us about an incredible buyer expertise you have got had at Liquid Internet.
My favourite expertise was a number of years in the past earlier than Covid once I traveled to Portland, Oregon to go to with one in every of our largest purchasers. On the time, the consumer was in the course of a number of huge tasks, and progress slowed as frustrations elevated. Assembly with them in individual and placing faces to the names put a 180-degree change, and we had been in a position to collaborate with our consumer and put that venture to a detailed.
What are you recognized for at Liquid Internet? What do folks particularly come to you for?
Being in Buyer Success, folks come to me for every kind of causes, particularly if there’s a consumer affect. It’s my hope that I’m most recognized for all the time being obtainable and useful to anybody who wants it.
What’s one factor you want our clients knew about their internet hosting?
The important thing to a profitable stick with Liquid Internet is a powerful partnership with their account govt and buyer success supervisor. Like all relationship constructed on mutual respect and belief, open communication will assist that relationship develop and prosper. We would like nothing much less for our consumer relationships as nicely.
What’s your nickname at Liquid Internet and why?
Though not a Liquid Internet nickname, my household and shut associates name me Dewey.
Work apart, what are a few of your hobbies?
I’m a person of many hobbies, which vary from enjoying music (saxophone and drums), biking, PC gaming, and my most up-to-date pickup is disc golf.
What’s your favourite TV present?
Black Mirror, palms down.
What’s your favourite app?
Whichever one doesn’t pressure me to observe an advert at each faucet. However I do play a number of BloonsTD6.
For those who may have dinner with one well-known individual [dead or alive], who wouldn’t it be?