January 31, 2023

Liberty Mutual is Hiring Work-at-House Buyer Service Reps!

3 min read


Liberty Mutual group is an American based world insurer recognized for providing industrial, private and funding insurance coverage choices to their prospects, which permit their prospects to “solely pay for what you want”. 

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Advantages & Perks

For people trying to develop their careers at Liberty Mutual Group, by their Discovery Packages at Liberty Mutual, graduates, undergraduates and interns can join with mentors to assist introduce them to a variety of careers whereas additionally persevering with their schooling.  

Liberty Mutual Group has an in depth checklist of conventional advantages akin to Medical, Dental, Lengthy and Brief Time period Incapacity, Retirement plans and Tuition Reimbursement but additionally extra modern advantages like Adoption and Surrogacy Help and journey life-style assist referred to as myConcierge and extra!

Work Tradition

Critiques like Certainly promote that Liberty Mutual Group provides intensive coaching for entry stage employees who’re new to the insurance coverage area. Aggressive salaries and advantages presently rank excessive at a 3.8 out of a 5 ranking. Extra sources like Glassdoor reveal constructive evaluations that embrace a 4.2 out of 5 ranking for range and inclusion packages, a small peek into the work tradition.

Job Necessities

Liberty Mutual Group has an ongoing want for customer support representatives to be the primary level of contact for routine requests from prospects, brokers and third events. This could vary from dealing with all documentation crucial to help buyer requests, offering assist utilizing a number of know-how platforms and purposes to additionally helping Liberty with enter on workflow processes, suggestions and bettering processes. 

Usually, for a Buyer Service Consultant function, Liberty Mutual Group are on the lookout for these {qualifications}:  

  • Have to be 18+ years of age.
  • Minimal of 1-2 years of related customer support or administrative expertise (entry stage).
  • Accustomed to normal enterprise practices or background with information of fundamental industrial insurance policies.
  • Glorious written, verbal and interpersonal abilities.
  • Proficient in MS Workplace software program purposes (Excel, Phrase, and many others.)
  • Demonstrates efficient group and workload administration abilities.
  • Affiliate’s diploma or equal enterprise background. 
  • Minimal of 12 months associated Business insurance coverage expertise (mid-level/superior careers).
  • Prior name middle expertise (most popular).

Fee & Wage

As a full-time customer support consultant, this out there function has a wage vary of $45k-$47k per 12 months, which is the common vary throughout all their full-time normal customer support roles.

Utility Course of

Liberty Mutual Group’s hiring course of contains sending within the preliminary utility on-line, the place you’ll then be despatched an utility submission affirmation by electronic mail. Some roles may require a further step that features a 30-60 minute evaluation, so that you’ll need to put together your self for this timeframe on the time of your utility submission. Though Liberty maintains that each one purposes are reviewed by their recruiters, as a consequence of excessive demand on filling roles, and relying on the state’s hiring, they may join with those that meet all the standards within the function and transfer these candidates to the interview, provide and hiring course of. 

To use for a Buyer Service Consultant function at Liberty Mutual Group go to their profession web page!

Liberty Mutual Customer Service (2)

 



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