The Occasions Calendar’s Head of Product & Design on serving to others, the significance of ladies in tech, and being motivated by intricate issues.
Initially from japanese Virginia, Susan Jantzen grew up going to the Outer Banks of North Carolina for summer season holidays. “My household loved spending time on the seaside, boating, and fishing. My grandparents had a ardour for journey,” she says, “and I used to be at all times excited after I might tag alongside on their adventures.” Jantzen has at all times been a Carolina woman at coronary heart, and in the end moved there for work and school.
With over twenty years of expertise within the tech area, Jantzen discovered her calling whereas working with AT&T Wi-fi within the Operations Division of a giant customer support name heart. “Our workforce was answerable for productiveness, forecasting, scheduling, monitoring, and reporting,” she says. “I gravitated towards being a liaison between the enterprise people I labored with and IT, and seemed for methods to streamline processes and enhance information administration.” Finally, her function advanced right into a Techniques Analyst, and in parallel, Jantzen targeted her school programs round database design, programming, and enterprise administration.
Whereas at AT&T, Jantzen was honored with a Circle of Excellence peer recognition award, which included an onsite celebration in Maui, Hawaii. It was a serendipitous journey—Jantzen and her then-fiancé determined to increase their keep and get married.
After a couple of years, Jantzen transitioned to internet software improvement and grew her product administration, venture administration, and management abilities.
At Liquid Internet, Jantzen is the Head of Product & Design with The Occasions Calendar, the chief of calendar options within the WordPress ecosystem with over 800,000 lively installs. “I lead a workforce of among the most artistic drawback solvers I’ve ever labored with. They’re devoted to creating life simpler for individuals who handle occasions,” she says.
Jantzen has had the chance to work on quite a few initiatives, merchandise, and web site launches, from startups to enterprise telecommunication, healthcare, actual property, banking, and better training. “My proudest moments are at all times a mixture of workforce accomplishments and camaraderie in seeing a venture by way of from idea to launch,” she says. “The worth it brings to the companies we’re working with, in addition to their prospects, is extraordinarily rewarding.”
Working in tech has given Jantzen an appreciation for the ingenuity it takes to maintain up with the ever-shifting panorama of the sector. “One in every of my favourite issues about expertise is that it’s at all times evolving and bettering,” says Jantzen. “After all, this additionally brings new complexities and challenges. Present code, methods, processes, and advertising approaches grow to be outdated rapidly as prospects’ wants and expectations change.” Although it’s generally a problem to expertise steady change throughout services, Jantzen enjoys serving to groups navigate these challenges, embrace versatile methods of working, and ship customer-forward options.
Intricate issues requiring thought, iteration, and collaboration are nice motivators for Jantzen, who actually enjoys serving to others. She appears to be like ahead to hopping on calls with colleagues to strategize options or simply being there to pay attention. “Put folks first, and the remaining will usually fall into place,” she says. When not at work, she enjoys spending time with household, cooking and making an attempt new recipes, and being outdoor—whether or not a short stroll, gardening, or a day on the seaside.
All through her profession, Jantzen has discovered help in her household. “My mother at all times pushed me to do my finest and to be unbiased,” she says. “And my husband supported me going again to high school and ending my diploma. He has at all times supported my profession and helped me stability and stay properly each day. He makes positive I take outing to recharge.”
Jantzen feels there’s nonetheless a lot work to take away boundaries that discourage ladies from pursuing research and careers in STEM fields. “Expertise will proceed to create jobs in AI, information analytics, robotics, and engineering,” she says. “There may be a lot alternative to form methods and information that may have an rising influence on our day by day lives, starting from unbiased advice methods to sustainable vitality and organic information. These are main challenges humanity faces that require various enter and pondering to drive enterprise choices. Having extra ladies in tech is vital for their very own alternatives, in addition to society as an entire.”
She encourages ladies all in favour of tech to hunt out inspiring function fashions and mentors who can present help and steerage. “By no means promote your self brief,” Jantzen says. “You deliver immense worth. Be vocal, advocate for your self, and ask questions. The imaginative and prescient and perspective ladies present is essential to creating and implementing options for the way forward for humanity.”